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Response Time: < 24 Hours
Contact Support & Customer Success
We are here to assist with platform technical questions, SKU catalog onboarding, and billing inquiries.
Customer Support
General assistance & product questions
Billing & Merchant Support
Paddle checkout, refunds & invoices
Direct-Response Support SLA
All tickets are addressed within 24 hours. For subscription provisioning inquiries, please specify your registered account email.
Merchant of Record & Fulfillment
Dioxeidium software subscriptions are sold and invoiced by our online reseller and Merchant of Record, Paddle.com, which also manages sales tax, VAT, and customer billing support.
Online Platform: https://dioxeidium.shop