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Customer Protection Guarantee

Refund & Cancellation Policy

Last Updated: August 28, 2026 • Effective Date: August 28, 2026

01.Subscription Cancellation

You may cancel your Dioxeidium monthly subscription at any time with zero penalties or lock-in contracts.

When you cancel your subscription:

  • Your plan will remain active until the end of your current billing cycle.
  • You will retain access to all remaining SKU credits until the cycle ends.
  • You will not be billed for any subsequent renewal periods.

02.14-Day Money-Back Guarantee

We offer a no-questions-asked 14-day 100% money-back guarantee on your initial subscription payment. If Dioxeidium does not meet your e-commerce requirements or generate satisfactory listing quality, you are eligible for a full refund within 14 days of your initial purchase.

03.How to Request a Refund

To claim your refund under the 14-day guarantee, simply email our customer support team:

Subject: Refund Request - [Your Account Email]
Processing Window: Full refund processed within 24 to 48 business hours

Refunds are credited directly back to the original payment method (Credit Card, PayPal, or Apple Pay) via our Merchant of Record, Paddle.

04.Exceptions & Abuse Prevention

Refund requests submitted after 14 days from initial purchase are subject to review and handled on a case-by-case basis. Accounts demonstrating severe abuse of API quotas or fraudulent chargeback attempts may be subject to immediate termination.