Refund & Cancellation Policy
Last Updated: August 28, 2026 • Effective Date: August 28, 2026
1. Subscription Cancellation
You may cancel your Dioxeidium monthly subscription at any time with zero penalties or lock-in contracts.
When you cancel your subscription:
- Your plan will remain active until the end of your current billing cycle.
- You will retain access to all remaining SKU credits until the cycle ends.
- You will not be billed for any subsequent renewal periods.
2. 14-Day Money-Back Guarantee
We want you to be completely satisfied with Dioxeidium. If you subscribe to Starter ($29/mo) or Growth ($79/mo) and find that the platform does not meet your e-commerce requirements, you may request a 100% full refund within 14 days of your initial purchase.
3. How to Request a Refund
To initiate a refund or cancel your subscription:
Email our unified support team at support@dioxeidium.shop with your account email.
Or visit the Paddle Buyer Support Portal at https://paddle.net to manage your receipt and subscription directly.
Refunds are processed within 1–3 business days back to your original payment method (Credit Card, PayPal, Apple Pay, Google Pay).
4. Contact Support
If you have any questions regarding your billing or need help with a transaction, reach out directly to support@dioxeidium.shop.